| | Re: sending back mine to switch to tmobile
T-Mobile is noted for their customer service, especially Blackberry technical help and there 4G network where I live as been excellent!
I am in Southern Calif and consistently get a strong 4G signal as well as Wi-Fi when needed.
My rate dropped $20 after I went to their no contact plan ($80/month 2 phone family plan)!
One time when I bricked my BB9900, T-Mobile tech worked with me for an hour and then referred me to RIM'sTech rep in Canada and after another hour I finally got my phone working! Great work with both customer services!
I have had T-Mobile eversince I have had cellphones and have NEVER been disappointed with the service, plans or products (Blackberry that is!)