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The organisation I am contracting for has a BES 5 SP3 MR2 server connected to Exchange 2003. I am a bit new to BES, but I have had to step into the breach due to no-one else knowing what to do!
I understand that the BES server connects to the Blackberry network via srp.eu,blackberry.net on port 3100. Presumably then in order for users to send messages the BB network has to talk back to the BES server. How is that part configured? Will my mobile/cell network provider have a setting in their system that tells it the address of the BES server?
We have recently switched IP-network providers and I am battling some issues at the moment. I suspect that ports are being blocked on the service we are using.