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Old 04-13-2013, 03:14 PM   #2 (permalink)
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Join Date: Mar 2006
Model: 9700
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Default Re: Help with BES please - remove/unlock devices

A security wipe should do this.
remove the device from the server,
on the device, go in options, security options.
Check all items, confirm with blackberry.

you should be able to active the handheld on the new server.
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