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Old 04-17-2013, 05:33 PM   #4 (permalink)
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Model: Z10
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Default Re: 9360 vanishing Icon problem

Reading some of the reasons ICON's vanish, Blackberry support indicates thisis a problem with some versions of OS and it suggests doing an OS upgrade. do a backup first. you can also do the backup and try a factory restore. If the ICON is there then do a restore.
you did not indicate the OS level you have.

Another thing is if your using a corporate BB they can remove the ICON via the IT policy.
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