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Old 05-05-2013, 09:27 PM   #10 (permalink)
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Default Re: BlackBerry Customer Support

tsac; thanks for the reminder. I did not post here but did include in my comments to BB my compliments for the service rep that cut through the system and got me what I needed.

In this case though the system under which the customer service folks work tells a big story about corporate mindset. In other situations it is pretty obvious the problem is people. In this case I believe the problem is corporation management.
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