View Single Post
Old 05-05-2013, 09:27 PM   #10 (permalink)
Thumbs Must Hurt
Join Date: Aug 2011
Model: 9800
Carrier: ATT&Verizon
Posts: 149
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default Re: BlackBerry Customer Support

tsac; thanks for the reminder. I did not post here but did include in my comments to BB my compliments for the service rep that cut through the system and got me what I needed.

In this case though the system under which the customer service folks work tells a big story about corporate mindset. In other situations it is pretty obvious the problem is people. In this case I believe the problem is corporation management.
Offline   Reply With Quote