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Old 05-23-2013, 07:47 PM   #1 (permalink)
digitalzomb
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Join Date: May 2013
Model: 9930
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Default Blackberry Pause Behavior

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I am having an issue with an internal system (take this with a grain of salt for now) that I use at my company to auto-generate conference call links. The blackberry link is generated to appear like this if you copy the hyper:

tel:(123)123-4567,,88398%23,,4152%23


the ,,88398%23 is read as pause pause 88398# and represents the conference number.

the ,,4152%23 is pause pause 4152# and represents the pin number for the conference.

So, the blackberry dialer sees 1+ (123) 123-4567PP88398#PP4152#

It works almost all the time, however we've had periods of time where it doesn't. The two pauses result in 5-6 seconds of pausing each. In the logs to our conference dialer, we saw that only "152" was entered for the conference number, meaning it had entered 88398# and 4 before it actually started accepting the values for the conference number. I am wondering if this is true with the pause feature though to help explain:
Does the pause feature wait UNTIL the call is actually connected to start the pause? Or will it initiate the pause before it's actually connected under certain circumstances (say lack of service and a delayed answered)? In my testing, it seems as if it waits until the call is connected, but I cannot confirm this 100 percent.
Using blackberry 9930 on 7.1.0.755. However, multiple types blackberries suffered this issue for some time including the Z10.

Last edited by digitalzomb : 05-23-2013 at 07:49 PM.
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