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Old 06-12-2013, 07:33 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
Join Date: May 2008
Location: Fort Collins, CO
Model: Z10
Carrier: Verizon Wireless
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Default Re: Verizon back-up assistant plus

Originally Posted by luckygrandma View Post
Help! I was unable to make the back-up assistant work; kept getting an error message. Some un-educated Verizon technical assistant suggested I delete the back-up assistant plus app and download it. Well guess what? I blindly followed his instructions and when we couldn't find the app to downloand, I was told by his supervisor that it's not an app but part of the original operating system and the only way to get it back is to wipe out my operating system and reload it. I'm so afraid to do that. Has anyone had problems with back-up assistant plus (Verizon) on their Z10? Does anyone know if it's a downloadable app? I can't seem to find it when I do an Internet search. Thanks!
It is in BlackBerry World. Tap on the Verizon logo and then "Apps by Verizon".
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