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I got a new phone from my friends work. It was locked as a work phone so we did a wipe and now all the features are available..
The phone is a 9300 and it works apart from internet.
I've paid for internet on my phone, the browser icon doesn't appear on the phone at all and when i go into the app world it says ''blackberry app world is having trouble connecting to the blackberry app world server. verify your network connections and try again.'
I've already done a diagnostics test and sent error reports. The data services are on. When i go into Service Status it says my blacberry internet service is not connected.