| | blackberry ID security question loop
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I forgot the password to my Blackberry ID. I get to the password reset, and it asks me a security question I have never seen in my life.
After answering it wrong several times, I get a link to reset my password via email BUT it still asks for this mystery security question, which I don't know because I answered it wrong and which is why I got the password link reset in the first place.
is there not a way to reset my blackberry ID via email without knowing the answer to the security question?