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Old 07-13-2013, 04:30 AM   #7 (permalink)
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Join Date: Jul 2013
Model: Z10
Carrier: Orange
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Default Re: Brand new Z10 stuck on initial software update

Thanks for this - if all else fails I will give this a go, however there is light at the end of the tunnel as one of the phones has now completed the updates and is fully functional - sadly it's my husband's phone, not mine!

He did speak to a guy in a phone shop who said that the updates do take forever but once they are done the phone will not disappoint.

I had a slight hiccup with mine in that the battery drained in the middle of the update process so I think it went back to the beginning of the download. Hopefully it will be done some time today.

Thanks for all the help and advice everyone
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