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Old 07-27-2013, 06:39 PM   #1 (permalink)
btaylor1
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Join Date: Aug 2006
Location: Dallas, TX
Model: Q10
OS: 10213014
Carrier: at&t
Posts: 437
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Default "Message displayed on locked text"

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i've been on phone a good while with RIM (or maybe blackberry) because my chosen "Message displayed on lock screen" (name, work telno, NRF) will NOT appear when the screen locks. it will only appear when i reboot the handheld. the rep is great but he's put me on hold a couple of times trying to get some more help. i think i have them stumped! anyone had this issue? otherwise, love the phone. (and i was very glad to see in another thread blackberry may bring back the delete-email-only-on-device option i'm missing already.) OOPS, he couldn't figure out why my device is acting like this. (he tested two where he was and said they both worked fine. we agreed reinstalling OS made no sense given at&t shipped me the new q10 just the other day.) any thoughts/guesses appreciated! thx
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