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Old 09-04-2013, 11:40 PM   #5 (permalink)
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Join Date: Mar 2013
Model: 9700
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Default Re: Updated my software, emails gone....again!!!

Originally Posted by tonykinghamzzzzzz View Post
Thanks but I've not explained my self very well...I had three email accounts on my phone, two of those have gone and can't be added back on....not the emails themselves.

Any advice?

If the password is unknown, has been lost, forgotten or the original BlackBerry Internet Service account has been deleted, the password will need to be reset in order to reclaim the email address.Once the password has been reset, the BlackBerry email can then be re-added or recreated it.

Contact the wireless service provider to reset the password for the BlackBerry email address.
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