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Old 09-12-2013, 10:59 AM   #1 (permalink)
BIMBLE
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Join Date: Sep 2013
Model: 9320
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Default BB Curve 9320 - Email Issue

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Hello.


In advance, thanks for any help: this issue has been driving me a little mad for a good few days.


I am trying to set up my email account on my BB, using: <Setup> <Email Accounts> and then inputting my email address and password.


When I click the <Activate> button, I receive the window which informs me 'Acquiring service connection...'


This window stays on for several minutes and then I receive the following information:


'Activation request failed. A service connection is unavailable.'



In my [Mobile Network], my [Data Services] are turned [On].


[While Roaming] is [On].


[Connection Preference] is [Mobile Network Preferred].


I also have a wi-fi network enabled and am able to connect to the internet, using my mobile phone.


I have tried a 'soft reset' - removing the battery while my mobile is turned on then, replacing after 5 seconds - but, unfortunately, this has not helped.


I have no idea what else I should do. Please help, if you can.


Many thanks.

Last edited by BIMBLE : 09-12-2013 at 11:01 AM.
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