Originally Posted by knottyrope
you cant activate 2 devices on same user account if thats what you are trying to do
Nope just one device - I was using two because I can't get either of them to work. I know the device has data. I can send the registration message. I can't help but think it has something to do with her mail file but what else can I rule out? As I said above the RIM message makes it to her inbox. The BlackBerry devices themselves will activate find under another account. But it will not light up under her. It acts as though it can't find the server.