Originally Posted by gizmoguycdn
I changed to Q10 from 9900. I had Ascendo and did a software transfer. When I try to download it from BlackBerry Myworld it shows "Start Dopwnloading" then says I have to purchase the app but does not give me an option to pay and get stuck at that state with month download. I went to BlackBerry world to make sure that I delete Ascendo from "Available". Still no change! Please help.
Posted via BlackBerryForums.com Mobile
Update from today: I got advice to rest the BlackBerry world cache. I did and also reset the BB. I still have the problem that Ascendo Datavault will not download! Any thoughts would be greatly appreciated as I depend on this app. Posted via BlackBerryForums.com Mobile