View Single Post
Old 10-30-2013, 10:06 AM   #7 (permalink)
New Member
Join Date: Oct 2013
Model: Q10
Carrier: Rogers
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Unable to readd user BDS (BES10)

After a lots of hours poking here and there, I came up with this instructions on how to manually completely delete a user from BES10

- Connect to database with SQL Management Studio
- Write down UserID and delete user from dbo.DeviceUser
- Delete device attached to user (check Pin # and UserId *** important***) from table dbo.Device_Parameters
- Delete Device from dbo.BAS_Devices
- Delete user from dbo.DeviceUserKey
- Delete user from dbo.BasJobTask based on DestinatonUserId field
- Delete user from dbo.EaUsers

go back and add user again... it would be like the first time

Offline   Reply With Quote