| | Re: built in storage missing on phone option (monza)
Your showing the internal memory. Read the following and make sure the SD card is in correct and formated.
View the amount of storage space used by media files
1.On the home screen, click the Media icon.
2.Press the key BB> Memory Use.
Troubleshooting: Storage space and media cards
My smartphone doesn't recognize my media card
Try the following actions:
Verify that your media card is inserted in your BlackBerry smartphone correctly. For more information about inserting a media card into your smartphone, see the printed documentation that came with your smartphone.
In your media card options, verify that media card support is turned on.
In your media card options, if there's a message to format your media card, disconnect your smartphone from your computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.
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9810 BES Z10 on BES 9700 BIS