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Old 12-21-2013, 06:42 AM   #10 (permalink)
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Join Date: Nov 2012
Location: Canada
Model: Z10
Carrier: Telus Mobility
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Question Re: Preinstalled Applications Missing

I did a Security Wipe, but it only left me with three apps (Browser, BlackBerry Bridge, and Setup). Even BlackBerry World was gone.

Originally Posted by aiharkness View Post
There is a way to reload the OS by rebooting the PlayBook while connected to the desktop software. The desktop will prompt you that it can't communicate the device and ask if you want to reload/install/whatever the device software. You will sometimes see it referred to as unbricking. You could try that, or try the "repair" again. Personally, I would do the "unbricking" procedure.
I'm sorry—I'm probably using the wrong terms. When I said I did I did the "Repair", I was referring to the steps quoted above. I just called it that because to begin the procedure I had to click the "Repair" button (pictured above). These are the steps that reinstalled the operating system and the apps that I downloaded, but not the preinstalled apps, which I'm missing.

I anyone knows how I can get these apps, please let me know.

Z10 (version
LTE Playbook (version
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