| | Problem in updating OS 10.3 on Z10
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I cannot update my Blackberry Z10 with OS 10.3. I contacted my telephone operator Mobilink Pakistan but it said that there is no issue on their end. I also removed battery, SIM and storage card and rebooted it. But no success. Finally, I did a factory reset of my device, but no luck. On clicking the Software Updates on phone, the message appears as: "You have the latest software". My current OS is 10.2.1.3062 and the Model Number is STL100-1. Kindly suggest to resolve my problem. Thanks.