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Old 07-29-2015, 07:57 PM   #8 (permalink)
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
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Default Re: Upgrading from 9800 to 9810

As with all cell phones unless you have a backup of the contact or other information your out of luck.

If you ever did do a sync with Outlook or other email application it may be there but if not then it's gone.

for the future go to blackberry.com and download the desktop manager app for the PC and use it to do a backup of the phone data.
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