View Single Post
Old 08-03-2015, 01:16 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,879
Post Thanks: 109
Thanked 851 Times in 820 Posts
Default Re: decryption issue - pictures

Use Link to copy them back to the BB. they are encrypted and once you have them back on the BB try emailing them to yourself on a non - BB email address or one you can get to from a pc such as Yahoo or google.
What your going to try is open a folder that has the photos in the PC then using Link or if the BB is USB connected and you see the folders, copy the photos back to the photo folder on the BB.

Media files that are already on the device at the time Media Card Encryption is enabled will not be encrypted. Only newly saved media files will be encrypted. Additionally, media files that are encrypted when Media Card Encryption is disabled will remain encrypted.

Encrypted media files can only be viewed on the device. When viewed on the computer while the device is connected via USB, it will show a .rem extension (such as filename.jpg.rem). Roxio Media Manager for BlackBerry smartphones is able to transfer media to an encrypted media card and decrypt media when the file is transferred back to a computer. This will remove the .rem extension on the transferred file and allow it to be accessed by the computer. The copy on the media card remains encrypted.

If all data and applications have been deleted from the BlackBerry smartphone and Media Card Encryption was set to Device Key, the BlackBerry smartphone will no longer be able to access encrypted files. The following error message will appear:

Unable to display file filename.jpg.rem
If someone helps, tell them by clicking the Thanks button

Z10 on BES
Z10 on BIS
Offline   Reply With Quote