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Old 08-09-2015, 01:24 AM   #21 (permalink)
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Join Date: Apr 2011
Model: 9810
Carrier: AT&T
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Default Re: Upgrading from 9800 to 9810

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Originally Posted by tsac View Post
Good luck and do not hesitate to return with any questions. also you can do a forum search to see if any questions have been asked before to get a quick answer if one of our members is not online when your asking.
Attempting to use Switch Devices to switch from my old 9800 to my new 9810, when I attempt to backup my 9800 current device data I receive the message:

"The loader was unable to fully backup the following device databases:
[On-Board Device Memory] 0 of 1 entries retrieved."

Should I continue the process or does this problem need to be addressed in order to switch devices properly ?
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