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Old 01-22-2016, 08:32 PM   #4 (permalink)
tsac
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Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
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Default Re: Q10 woes with Mac

Understand the reluctance to do the reset. My only other suggestion is to try doing a search on the internet but don't identify the cell phone just use a simple search like
" Mac does not recognize connected cell phone via USB port" and see if there are any suggestions that may not require reset.

I found one for a Samsung phone doing the same thing, not seeing the phone on the USB port. Maybe if you can clear the connected issue it will help with the other issues.

https://discussions.apple.com/thread/2703237?start=15&
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