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Old 02-28-2006, 09:55 PM   #12 (permalink)
John Clark
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Join Date: Jun 2005
Model: Z30
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Originally Posted by coldkillerpol
Ok I did that and I followed others people's instructions and my desktop software says v. 4.1 but on my BB say Is there a seperate system software that I never downloaded?
There are two programs you must install. First, you must install Desktop Manager version 4.1. Then, when you are done with that, you must install the HK CSL 4.1 Handheld OS Software for your particular model, i.e. 7290 series, 7100 series, etc. onto your computer too. They are both available at Once you have installed the handheld software, then delete the vendor.xml file again as it will reinstall whenever you load new handheld software. Then plug in and run desktop manager and you should be good to go.