I remember seeing something in here that stated the issue was when you put the DC numbers IN via Outlook versus in the BB itself.
The next time it happens try adding the DC number in to the contact and then resync. Should be fine. I never have the issue but all mine are manually input after syncing the contact in OL.
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Clifford Stoll PIN 4007D1C9
"My favorite ringtone is VIBRATE" Me 2006