Originally Posted by d_fisher
There is one new feature that makes it worth it to me, Role-based Administration. BES 4.1 comes with 5 pre-canned roles that allow different levels of administrative access.
This would be a huge improvement for me. Right now, I have no access to our BES. If I need a end-users password reset, I have to submit a NEW ticket to have another team reset it for me. If I can get added to the new Senior Help Desk role I would be able to do so much more in half the time.
The 2nd great thing is the synchronisation of permanent deleted items with Exchange. Items you either perma-delete or move to PST files do not stay on the BB any longer (if you have only used wireless sync before like we do).