| | No System Software Was Found On Your Handheld
I am having difficulty using the Application Loader tool in the Blackberry Desktop Manager software. Whenever I open the Application Loader, I get the following message:
"No system software was found for your handheld.
Contact your system administrator or service profider for information on obtaining handheld system software."
I am using version 18.104.22.168 of the Desktop Manager software (what came on the CD with my device).
My Blackberry has version 22.214.171.124 (Platform 126.96.36.199.1), Cryptographic Kernel 188.8.131.52
Does anyone know what I am doing wrong here? Thanks in advance for any help!