Originally Posted by Owings Mills Alex
I must be a big dummie but I'm not getting this to work. The only thing I can think of is that my BlackBerry is connected to a USB Hub which is then connected to a docking station. Could it be too many connections in the path?
Yes, BlackBerries do not like to be connected via USB hubs. Try connecting your BlackBerry directly to your laptop via a powered USB port.