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Old 01-01-2005, 11:12 PM   #4 (permalink)
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The handheld software does not come on the CD with the BlackBerry. You must download it from the appropriate web site for the specific device (7200 series; 7700 series, whatever). There is a sticky somewhere which details where to get the appropriate software from.

Download the software and execute it. The restart Desktop Manager and Application Loader should find it just fine.