I travel internationally, and always must request - and disable - international calling services each trip. Along the way, my BB calling or data or Verichat service undoubtedly gets screwed up. This time, i got the dreaded "Tunnel" message.

I called Blackberry Technical Support - (They call it Cingular/Blackberry Data Support). The NEW U.S. number is 800 331-0500.

The Rep i spoke to said, you want the normal BB Connect Plan. The problem is there are many "Normal" BB Connect Plans, all given at the same price. But HERE'S THE KEY - you must tell them that you need the Connect Plan that gives you "2 Domains". This would be the Cingular/BlackBerry domain and an external WAP domain. He said if anyone had problems they should ask their rep for a plan that offers two domains - if they don't understand, have them connect you to the Data Support area and they will know what you mean.

Once he did that - and nothing more - my BB got reconnected to Verichat.

GREAT - Now i'm connected again, and so will you!