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Old 04-04-2006, 04:53 PM   #1 (permalink)
Rockefella
Thumbs Must Hurt
 
Join Date: Dec 2005
Location: Los Angeles, CA
Model: 9800
Carrier: Cingular, the new AT&T
Posts: 63
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Default My Fortte Case Experience

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I bought a Fortte vertical pouch with flap a few months ago for my 8700c. Everything was going great until 2 days ago. As I was getting out of my car, the case got caught on my steering wheel, and the entire clip mechanism was ripped out of the leather case back.

I left multiple messages with Fortte. Here's their response:

"We got both of your messages just late last night.

We are very sorry to hear that your case got caught on the steering wheel. Unfortunately, it is not a product error and we will not be able to exchange the case. However, the good news is that we can offer 30% discount on the purchase of your next case for being a current customer.

Let me know if you are interested so I can give you the discount code.

Have a wonderful day,


Monica
Fortte.com"


Um, no thanks. I won't be getting another Fortte case any time soon.

There's a lot of fanboy-ism on this board, so I thought I'd post my experience so that people get a different viewpoint.
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