For Both Brunson and Rootdr

Call up the VZW techs, and make sure that you have the EVDO provisoning and that it is showing up as a EVDO profile on the network.

Also on the *22899, new Preferred Roaming Lists (PRL's) come out about every month or so, so it is a good idea to that once a month, (Most people I talk with setup an appointment to do it at the first of the month in their Calender ;) )

It's possible the DCR is being cause because it is having problems as being seen as an EVDO device. (This goes especially for rootdr, as it sounds for sure like you don't have the provisoning on the account)