One4thegripper, I had that headset and wanted to throw it out the window. I had NOTHING BUT PORBLEMS with it (wasted $70). I will say that the only positives I had with this particular headset were the sound quality and the physical fit of the headset. I could hear perfectly once I got it to pick up a call. I also wear eyeglasses and was SHOCKED to find out it stayed in my ear and only fell off a few times. I posted the specifics in another thread related to BT headsets. I plan on purchasing a Motorola H500 BT.