i have opened multiple calls @ RIM for this issue. You dont want to fill the PIM Sync fields manually for all your users if you have alot of them.
BES 4.0 SP4 with Hotfix2 fianlly solved our problems.
In BES 4.0 SP RIM changed their internal method for this, RIM checked on some "proxied design elements". These iNotes design elements are NOT visible in your Lotus Notes designer client so if you are using a customised non-Inotes template the PIM Sync fields will not be filled in automatically. SP4 still requires users to have an internet password in their person documents before automatically filling in the PIM sync fields. With Hotfix2 this check is removed, and now it is finally working for us.
Last edited by illy : 04-18-2006 at 03:08 AM.