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Old 04-18-2006, 10:10 PM   #1 (permalink)
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Join Date: Nov 2005
Location: FL
Model: 7250
Carrier: alltel
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Default help - I have a client in Japan

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whose BB (cingular) 7290 (I THINK) is not getting a signal for either voice or data. I called Cingular support earlier today and everything is "provisioned correctly for international data, voice plan and is provisioned for international roaming.

The tech did something on their end and then advised me to tell him to take out his battery.

i just got an email from him that its still not working. Poor guy. Any suggestions? I THOUGHT Japan wasn't GSM? Also - the roaming part of tech closes at 10.