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Old 04-24-2006, 05:41 PM   #3 (permalink)
CBR900RR
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Here you go.

http://www.blackberry.com/knowledgec...25621&vernum=9


Support - Unable to write or update application data
Last Updated: 08 April 2005
Article Number: KB-00729


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Summary
This article applies to the following:

BlackBerry® Desktop Software versions 2.1 to 4.0
BlackBerry Wireless Handhelds™
Microsoft® Windows® 2000
Microsoft Outlook®
IBM® Lotus Notes®


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Problem
You receive the following message when synchronizing personal information management (PIM) data between your handheld and personal computer:

Unable to write or update application data.

Summary of Causes
This error message is caused by one of the following:

Not enough storage space on the handheld.
Invalid characters in name or address fields.
Handheld database is corrupted
Cause 1 - Not enough storage space on the handheld
The handheld does not have enough space to synchronize PIM data with the personal computer.

Resolution
Create more space on the handheld by reducing the range of days with Intellisync. If you require additional storage space, you can also remove applications from the handheld with Application Loader.

Note: Back up the data on your handheld with the Backup and Restore tool in Desktop Manager before proceeding.

Reduce the range of days using Intellisync:

Reducing the range of days restricts the number of appointments or events being transferred to the handheld. You can choose to transfer all items to your handheld, transfer only future items, or transfer items which fall between a range of days. Reducing the range of days will increase the amount of space on the handheld.

Connect your handheld to your personal computer. Double-click Intellisync.
Open Configure PIM and select Calendar.
In the Configure drop-down menu and select Advanced Settings.
In the Date Range tab, reduce the range of days.
Remove Applications from the handheld:

Connect your handheld to your personal computer. Double-click Application Loader. The Application Loader Wizard opens. Click Next.
Enter your password in the Password field. Click Next.
In the Handheld Application Selection area, uncheck the applications you want to remove from your handheld. Click Next.
Click Finish. This will remove the application(s) from your handheld.

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Cause 2 - Invalid characters in name or address fields
There are invalid characters such as +, $ or % in the name or address fields of address book entries. The handheld is only able to read text. Any symbols appearing in the name or address fields are considered invalid characters and will cause the error.

Resolution
Ensure that there are no invalid characters in the name or address fields of address book entries.

Open the Address Book on the handheld and select entries with invalid characters.
Remove any symbols or invalid characters in the name or address fields.

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Cause 3 - Handheld database is corrupted
The handheld database or information on the handheld is corrupted.

Resolution
Clear the corrupted handheld database:

Connect the handheld to your personal computer. Double click Backup and Restore > Advanced.
Select the database for the application where the error occurred and click Clear. For more information on how to determine the corrupt application, see Support Knowledge Base article KB-03069.


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Additional Information
If the above procedures do not resolve the issue, erase and reload handheld data and applications.

To erase handheld data and applications:

Back up your handheld using the Backup and Restore tool.
Erase all handheld data and applications. For more about this, see Support Knowledge Base article KB-02318.
To restore handheld applications and data:

Connect your handheld to your personal computer. Double-click Backup and Restore. The Backup and Restore window opens.
Click Restore. Select the backup file that you created before erasing your handheld data and applications.
Click Open. This will restore your handheld applications and data.


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Keywords
unable, write, application, desktop, manager, calendar
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