Thread: JL_Cmder
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Old 05-03-2006, 04:50 PM   #65 (permalink)
d_fisher
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Quote:
Originally Posted by rjj130
I used the JL_Cmder program to wipe a BB handheld we've been having problems with.

I try to now reload both the latest OS and the previous OS from BB/Nextel's site and I keep getting the following error:

A fatal error has occurred while updating your device's software. Please try again.

Unable to communicate with the radio hardware. Please ensure that a charged battery is installed in the device and try the loading operation again. [P:0x0000000F]

It gets to the part where it's trying to connect to the bootROM and then displays the above... 3rd step in App Loader...

PLEASE HELP!
I would suggest uninstaling the BB deskto manager and any OS's you have installed. Redownload everything again. Wipe your BB again and try reinstalling again. If you still have problems, you may have a hardware related issue.
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