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Old 01-28-2005, 09:43 AM   #10 (permalink)
Thumbs Must Hurt
Join Date: Jan 2005
Location: Toronto
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Originally Posted by jibi
Merlin, go to Messages on your handheld then to Options then to Email Reconciliation. Make sure it has Mailbox & Handheld (I think).
The above is correct. Once you have done that hardreset the BlackBerry as well. Then send yourself two emails and delete one in your mail client and the second on your BlackBerry. Then go to Messages on your BlackBerry and then Options and choose reconcile now. You should see both messages disappear. Keep in mind that automatic reconciliation, when not using the Reconcile Now, can take a VERY long time.