This program is a bit quirky and takes just a bit of getting used to, but it is FANTASTIC! It's saved my @ss a couple of times already. Very accurate and very well presented. The only thing I would change is making the "add to contacts" feature a bit more robust -- right now it adds the number and allows you to add text -- I'd like to be able to copy/paste a bit more easily (can't move back and forth between the contact and the web).