Mine has not yet arrived but obviously my enthusiasm level is dropping quickly. This was an expensive purchase in Canadian dollars with shipping. I expect Seidio to address this issue with customers that have paid for a product that apparently doesn't work as advertised.
And I don't agree that they are in any way off the hook if they didn't design and/or manufacture it. You brand it, you sell it, you have to stand behind it. This is especially true if you are a boutique outfit like Seidio that greatly relies upon word-of-mouth recommendations such as are shared on this forum.
I'll post with further feedback when my unit arrives.