hello! (first post....)
anyways, one of our users is also having a problem similar to this.... at least i figured out the delete part: if it is set to "Delete On: Mailbox & Handheld" it will wipe the message both in Notes & BB, option should be "Handheld"..... my problem is that the user can receive & send messages but when he files messages to a personal folder (either from Notes or BB) the handheld doesnt follow.... wireless recon is on and even with manual usb synching, the BB still doesnt file messages, it just stays on the inbox.
we do have a 7290 in the office and it works..... i've checked the settings of the user's device and have set it exactly to the same one as mine.... any ideas? thanks in advance