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Old 06-07-2006, 11:39 AM   #1 (permalink)
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Join Date: Aug 2005
Location: Boise,ID
Model: 8800
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Default Blackberry Phone Question

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I did a search but could find nothing on this. I know that on a blackberry that you can join or conference two calls. Is there a way to join the calls and then drop out of the call without disconnecting the other callers. Essentially it would be like a call transfer. I am in a heavy customer service industry and it would be way better to tell a customer that I can connect them to who they need to talk to as opposed to giving them another number that they need to dial.