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Old 06-08-2006, 02:17 AM   #2 (permalink)
ashworth
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The SERVICE_RELAY_SESSION errors are normal and are nothing to worry about. You will see them after any reboot of the BlackBerry Enterprise Server with a handheld that has the wireless turned off or the battery is dead.

The Blocked worker threads could be something else. If you have a remote Exchange server and the PING time is more then 35ms. If the Exchange server is slow/down or if you are having any LAN/WAN issues.

If you only see the Blocked worker threads after a reboot or restarting the controller service then you should be fine it is just taking a while to complete the mailbox rescan for all of the users within the environment.

Cheers
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