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Old 06-09-2006, 11:15 AM   #9 (permalink)
utilityboy
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Join Date: Jun 2006
Location: Toronto, Canada
Model: 8700r
Carrier: Rogers
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Since my initial post, I've called and been successfully upgraded. Everything is working well. *DO NOT* talk to the wireless reps, ask directly for Blackberry tech support and they will upgrade your account. The wireless reps knew nothing at all about it.

They basically delete your existing account for you and tell you to create a new one. I was able to do so with the same credentials without any issues.
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