I have a user that is having issues with reconciling. He can receive his mail wirelessly, but if he views/deletes the mail from her BB, it will not update in outlook.

I have verified that the device is set to sync with the handheld and mailbox. The wireless has been turned on and the handheld overwrites the mailbox upon conflict.

If I tell the device to reconcile now, it works fine. It will not sync up on it's own.

Any help would be appreciated. Thanks.