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Old 06-13-2006, 05:09 PM   #2 (permalink)
ashworth
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Join Date: Jun 2006
Location: Ontario, Canada
Model: 9000
OS: 4.6
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There is a 15-20 minute delay in email reconcilation. The BlackBerry Server only scans the users mailbox every 15 to 20 minutes. Emails marked as read in outlook should reconcile to HH. If it is not working you will want to check the version of mapi on the BES and Exchange, and also check permissions on the service account for the BlackBerry Enterprise Server.
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Ash


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