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Old 06-14-2006, 07:55 AM   #13 (permalink)
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Originally Posted by h-town8
That being said, the fact is that TMO and Verizon are ranked #1 in customer satisfaction (by both JD Power and Consumer Reports) for years running, and I think a major reason for this has to do with the pricing structure.
I wouldn't say that's the primary reason in my experience. Check around here for comments of the consistency (actually, the lack of) when calling Cingular customer service...