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Old 06-14-2006, 08:15 AM   #1 (permalink)
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Join Date: May 2006
Model: 7290
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Unhappy Blackberry to Outlook not syncing

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I have a Cingular 7290 - desktop ver 4.1 (with Cingular subinstaller) and cannot get it to sync from Blackberry to Outlook. Works fine the other way without a problem.

We are using a bes ver 4.0 / exchange 2000

This one has a twist - If I take the BB and wipe it and reloaded operating system and activated it and put on my account it works fine both ways. (I use my machine to test and reload 7 different blackberry models - take software on and off).

If I put on this certain user it doesn't work - I have reloaded the Blackberry with her account - i have reimaged her machine (clean build) and reloaded the BB software (did a -usb wipe and reloaded operating system) - I have had her removed from BES and put back on without keeping information. Is something being cached somewhere that I am missing.

I know the BB is good becuse i have used my account twice on this. Our server settings should be fine because it works fine for all other users.

Any ideas or help

Thanks Mike