Originally Posted by lifeline
I cradled the BB ... it did not ask for password.
It says No Software was found for your device.The Add option is enabled rest all is disabled.Tha can I do next...Thanks a lot
I believe you have to have a copy of the BB OS installed on the PC for desktop manager to work correctly. I assume the BB is on TMO since it is an 8700g. Go to the the sticky about latest version of OS on the RIM S/W forum here to find the download link and run the downloaded file. Then folow the instructions given previously
Hope this helps.