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Old 06-22-2006, 06:28 PM   #10 (permalink)
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Join Date: Feb 2005
Location: North Texas
Model: 8700
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Originally Posted by lifeline
I cradled the BB ... it did not ask for password.
It says No Software was found for your device.The Add option is enabled rest all is disabled.Tha can I do next...Thanks a lot

I believe you have to have a copy of the BB OS installed on the PC for desktop manager to work correctly. I assume the BB is on TMO since it is an 8700g. Go to the the sticky about latest version of OS on the RIM S/W forum here to find the download link and run the downloaded file. Then folow the instructions given previously

Hope this helps.