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Old 07-07-2006, 05:47 AM   #4 (permalink)
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Originally Posted by Nors
I'm in the reply and scroll wheeel does not prompt a send option. I hit the escape and get save, discard, cancel.

Are my settings off?
First, you must have someone in the TO:, CC:, or BCC: fields before the SEND option will appear on the menu when you click (push in on) the scroll wheel.

Second, you must have a Data plan. Next to the indicator it needs to say GPRS (GSM might work too) for you to be able to send / receive emails. Neither gprs nor gsm will work.

Finally, you must have your email set up.

If you're on a BES (BlackBerry Enterprise Server), you need to do an Enterprise Activation. Check with your BES Administrator or provider for instructions on activating your account.

If you're just on your Cell provider's BlackBerry plan, you need to activate your BlackBerry with their BIS (BlackBerry Internet Service) service. Check with them for the URL to use to set that up. It's easiest to activate it using your BlackBerry's browser, but managing the account is easier on a PC.